hello@sitelabs.tech
Support hours
9:00 AM–5:00 PM, Philippine time.
Working days, excluding Philippine regular holidays and special non-working holidays.
We aim to acknowledge complaints within 1–2 business days.
Business details
SITELABS WEB DEVELOPMENT SERVICES
Trading as Stow.
+63 917 866 8082
7th Ave. cor. Lane T, Avida CityFlex SOHO, Bonifacio Global City, Taguig 1630, Philippines
Tell us what happened
Do not send passwords or full payment-card details. Keep packaging if you can while we assess a delivery problem.
- Your order number or other proof of purchase.
- A short description of the issue.
- Clear photos or video showing the problem.
- Photos of the parcel, label and packaging where relevant and available.
Complaints and resolution
We aim to acknowledge complaints within 1–2 business days.
For the fastest product-issue resolution, contact us within 7 days of delivery. This is a preferred reporting window and does not remove rights available under applicable law.
Contact Stow first for resolution. If a complaint remains unresolved after 7 calendar days from filing, the internal redress mechanism is deemed exhausted under the Internet Transactions Act. You may seek assistance from DTI or pursue other available remedies.